Website Publisher

You are currently on the website https://protec-equestrian.com/ (the “Website”), published by STEMP SRL, a private limited liability company (SRL) registered with the Belgian Crossroads Bank for Enterprises under number BE1002.840.735, with its registered office located at Rue la Roue 54, 4357 Donceel, Belgium.

E-mail: protec.equest@gmail.com
Phone: +32 471 30 90 31

Trade name: Protec
Activity: design, manufacture, and sale of equestrian products.

Intellectual and Industrial Property

The overall structure and content of the Website, including but not limited to texts, photographs, images, logos, graphic elements, videos, and sounds, are the exclusive property of STEMP SRL – Protec worldwide.
Any reproduction, representation, distribution, or reuse, in whole or in part, of the Website or its content, by any means whatsoever, without prior written authorization from STEMP SRL, is strictly prohibited.

All information, pictograms, images, texts, video sequences (animated or not), and other elements on the Website are protected by intellectual and/or industrial property rights owned by STEMP SRL or by third parties who have expressly authorized their use.
Any reproduction, representation, adaptation, translation and/or transformation, whether partial or complete, or transfer to another site, is prohibited. Only copies made for strictly private use are permitted.

This Website complies with copyright law. All rights of the authors of protected works reproduced and communicated on this Website are reserved. Unless expressly authorized in writing, any use of these works other than individual consultation and reproduction for personal purposes is prohibited.

Violation of these provisions may result in civil and criminal penalties in accordance with Belgian and international law.

Personal Data Protection

1. Data Collection

The website protec-equestrian.com collects personal data in the following cases:

  • When placing an order: name, surname, postal address, e-mail address, phone number, payment information, and delivery address. This data is required for order processing, shipping, and tracking.
  • When creating a customer account: identification and contact details.
  • When subscribing to the newsletter (if applicable): e-mail address.
  • Via the contact form: information voluntarily provided by the user in connection with their request.
  • Via cookies (see section below).

The data collected is strictly necessary for the purpose of each processing operation and will not be used for any other purpose without the user’s consent.

2. Use of Data

The data collected is used for:

  • Processing, managing, and tracking orders.
  • Managing customer relations and after-sales service.
  • Sending commercial or promotional information (only with the user’s consent).
  • Continuously improving the Website and the user experience.

3. Data Retention and Security

Data is retained for the duration necessary to manage the commercial relationship and then archived for the legally required retention period.
STEMP SRL implements all necessary technical and organizational measures to ensure the security and confidentiality of personal data.

4. User Rights

In accordance with the Belgian Law of December 8, 1992, and the General Data Protection Regulation (GDPR – EU 2016/679), each user has the right to:

  • access their data,
  • request correction,
  • request deletion (“right to be forgotten”),
  • restrict processing,
  • data portability,
  • and object to the processing of their personal data.

These rights may be exercised by simply contacting:
📧 protec.equest@gmail.com

5. Supervisory Authority

Complaints regarding data protection may be submitted to:
Data Protection Authority (DPA)
Rue de la Presse 35, 1000 Brussels, Belgium
📧 contact@apd-gba.be

Cookies

A “cookie” is a small file stored on your device’s hard drive when visiting a website.
The cookies used on this Website aim to enhance your browsing experience and enable certain technical features.

Types of cookies used:

  • Audience measurement: to analyze browsing behavior and improve Website performance.
  • Social media buttons: the Website may include links to social networks (Facebook, Instagram, etc.). The privacy policies of these third parties apply to their cookie management.
  • Advertising: some cookies may be used to deliver targeted ads based on your preferences.

Cookie management:

You may configure your browser at any time to accept or refuse cookies.
Here’s how to proceed depending on your browser:

  • Internet Explorer:
    Tools → Internet Options → Privacy → Desired level via the slider.
  • Mozilla Firefox:
    Tools → Options → Privacy → Retention rules → Desired level.
  • Google Chrome:
    chrome://settings → Advanced settings → Privacy and security → Cookie settings.
  • Safari:
    Safari → Preferences → Security → Desired level.

Website Hosting

The Website is hosted by:
Easyhost bvba
Skaldenstraat 121, 9042 Ghent, Belgium
VAT: BE0455.977.006
RPM Ghent
https://www.easyhost.be

Liability

STEMP SRL – Protec makes every effort to ensure the accuracy and updating of the information published on the Website.
However, STEMP SRL cannot be held responsible for any errors or omissions, nor for the consequences arising from the use of the information provided.
The Website may contain links to other sites over which STEMP SRL has no control. The company declines any responsibility for the information, products, or services offered on these third-party websites.