{"id":30646,"date":"2025-10-08T12:58:39","date_gmt":"2025-10-08T12:58:39","guid":{"rendered":"https:\/\/protec-dev.zipwp.link\/?page_id=30646"},"modified":"2025-12-10T15:06:14","modified_gmt":"2025-12-10T15:06:14","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/protec-equestrian.com\/en\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong>Processing times<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">All orders are prepared and shipped within 1 to 3 business days after payment confirmation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Shipping zones<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We ship our products to Belgium, the European Union, and internationally.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Shipping carriers<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Orders are delivered via UPS. A tracking number is provided as soon as the package is shipped.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Estimated delivery times<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Belgium: 1 to 2 business days<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Europe: 2 to 5 business days<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">International: 5 to 10 business days<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Delivery times are provided as an estimate and may vary depending on destination and busy periods.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Shipping fees<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Shipping fees are stated at checkout and vary depending on the destination.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Import duties and taxes<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For orders shipped outside the EU, EU VAT is not charged. However, customs duties, import taxes and any customs clearance or brokerage fees are the responsibility of the recipient (importer of record) and are not covered by PROTEC \/ STEMP SRL. The customer is responsible for complying with local import rules and formalities. If duties are refused or unpaid by the recipient, we cannot be held liable for returns, destruction or additional charges levied by the carrier or customs authorities.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Lost or damaged parcels<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If there is an issue with the delivery (delay, lost or damaged parcel), please contact us at:&nbsp;<a href=\"mailto:protec.equest@gmail.com\">protec.equest@gmail.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Processing times All orders are prepared and shipped within 1 to 3 business days after payment confirmation. Shipping zones We<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-30646","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/protec-equestrian.com\/en\/wp-json\/wp\/v2\/pages\/30646","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/protec-equestrian.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/protec-equestrian.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/protec-equestrian.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/protec-equestrian.com\/en\/wp-json\/wp\/v2\/comments?post=30646"}],"version-history":[{"count":0,"href":"https:\/\/protec-equestrian.com\/en\/wp-json\/wp\/v2\/pages\/30646\/revisions"}],"wp:attachment":[{"href":"https:\/\/protec-equestrian.com\/en\/wp-json\/wp\/v2\/media?parent=30646"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}